Last Updated: June 4, 2026

These Terms and Conditions ("Terms") are a binding agreement between you ("you," "your," or "Customer") and Snapget LLC ("Snapget," "we," "us," or "our") and govern your access to and use of the Snapget customer relationship management platform, websites, applications, and related services (collectively, the "Services").

By creating an account, clicking to accept, or otherwise accessing or using the Services, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree, do not use the Services.

1. Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract to use the Services. You agree to provide accurate, current, and complete information when creating an account and to keep it updated.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly at support@snapget.com of any unauthorized use or suspected security breach. You are responsible for the acts and omissions of users you invite to or authorize within your workspace.

2. The Services and Modifications

Snapget provides cloud-based CRM software that allows you to store, organize, and manage contacts, leads, deals, tasks, communications, and related records. We may update, enhance, or modify the Services from time to time. We may also add, change, or discontinue features, provided that we will not materially decrease the core functionality of a paid plan during your then-current subscription term without notice.

3. Subscriptions, Fees, and Payment

Plans and billing. Certain features of the Services require a paid subscription. Fees, billing frequency, and plan details are presented at the time of purchase. Unless otherwise stated, fees are quoted and payable in U.S. dollars.

Authorization. By providing a payment method, you authorize us and our payment processor to charge the applicable fees, including recurring subscription charges, to that payment method.

Automatic renewal. Subscriptions automatically renew for successive periods equal to the prior term unless you cancel before the end of the current term. You may cancel at any time through your account settings or by contacting support@snapget.com; cancellation takes effect at the end of the current billing period.

Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, and similar taxes, excluding taxes based on our net income.

Changes to fees. We may change our fees upon notice. Fee changes will take effect at the start of your next renewal term.

Refunds. Except as required by law or expressly stated, fees are non-refundable and there are no refunds or credits for partial periods, unused features, or downgrades.

Late or failed payments. If a charge fails or a payment is overdue, we may suspend or limit your access to paid features until payment is received.

4. Free Trials and Beta Features

We may offer free trials or beta, preview, or evaluation features. Trials and beta features are provided "as is," may be modified or discontinued at any time, and may be subject to additional terms. We may begin charging at the end of a trial unless you cancel before it ends.

5. Your Content and Customer Data

Ownership. As between you and Snapget, you retain all rights in the data, contacts, files, and other content you submit to or store in the Services ("Customer Data"). We do not claim ownership of your Customer Data.

License to us. You grant Snapget a worldwide, non-exclusive license to host, store, process, transmit, display, and otherwise use Customer Data solely as necessary to provide, maintain, secure, and improve the Services and as permitted by our Privacy Policy.

Your responsibilities. You are solely responsible for your Customer Data, including its accuracy, quality, and legality, and for having all necessary rights, consents, and lawful bases to collect, upload, and process it through the Services. You are responsible for complying with all laws applicable to your use of the Services, including data protection, privacy, anti-spam, and marketing laws.

Service provider role. With respect to personal information contained in Customer Data, Snapget acts as a service provider or processor that processes such information on your behalf and under your instructions, as further described in our Privacy Policy. Customers requiring a data processing addendum may request one at support@snapget.com.

6. Acceptable Use

You agree not to, and not to permit any user or third party to: use the Services in violation of any applicable law or regulation; upload or transmit any content that is unlawful, infringing, defamatory, or harmful, or that you do not have the right to use; send unsolicited or unlawful communications, spam, or messages in violation of anti-spam laws; upload viruses, malware, or other harmful code; attempt to gain unauthorized access to the Services or related systems or networks; interfere with or disrupt the integrity or performance of the Services; probe, scan, or test the vulnerability of the Services without authorization; reverse engineer, decompile, or attempt to derive the source code of the Services, except to the extent permitted by law; resell, sublicense, or provide the Services to a third party except as expressly permitted; use the Services to build a competing product; remove or obscure any proprietary notices; or use automated means to access the Services in a manner that exceeds reasonable use or that we have not authorized.

We may investigate suspected violations and may suspend or terminate access for conduct that we reasonably believe violates these Terms or harms the Services or others.

7. Intellectual Property

The Services, including all software, text, designs, graphics, logos, and other content provided by Snapget (excluding Customer Data), and all intellectual property rights therein, are owned by Snapget or its licensors. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during your subscription term. We reserve all rights not expressly granted.

8. Feedback

If you provide suggestions, ideas, or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction or obligation to you.

9. Third-Party Services and Integrations

The Services may interoperate with third-party products and services. Your use of any third-party service is governed by that third party's terms and privacy policies, and we are not responsible for third-party services. We do not warrant or support third-party services and may disable integrations that adversely affect the Services.

10. Confidentiality

Each party may have access to the other's non-public information ("Confidential Information"). The receiving party will use Confidential Information only to perform under these Terms and will protect it using reasonable care. Confidential Information does not include information that is publicly available, independently developed, or rightfully received from a third party without obligation of confidentiality.

11. Privacy

Our collection and use of personal information in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge the Privacy Policy.

12. Suspension and Termination

You may stop using the Services and cancel your subscription at any time as described in Section 3. We may suspend or terminate your access to the Services, in whole or in part, if you breach these Terms, fail to pay fees when due, or if your use poses a security or legal risk, or as otherwise permitted by these Terms.

Upon termination, your right to use the Services ceases. We will make Customer Data available for export for a limited period after termination as described in our then-current policies or your agreement with us, after which we may delete it. Sections that by their nature should survive termination will survive, including provisions on ownership, fees accrued, confidentiality, disclaimers, limitations of liability, and indemnification.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPGET DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED WITHOUT LOSS. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF CUSTOMER DATA.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPGET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPGET'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO SNAPGET FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Snapget and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your Customer Data, your use of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Subject to the arbitration provision below, you and Snapget agree that the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in Orange County, California, and each party consents to personal jurisdiction there.

Informal resolution. Before filing a claim, the parties agree to try to resolve the dispute informally by contacting support@snapget.com and allowing 30 days to negotiate in good faith.

Arbitration. Any dispute that cannot be resolved informally will be resolved by binding arbitration on an individual basis, administered by a recognized arbitration provider, except that either party may bring an individual claim in small claims court or seek injunctive relief to protect intellectual property or confidential information.

Class action waiver. To the extent permitted by law, disputes will be resolved only on an individual basis, and you waive any right to participate in a class, collective, or representative action.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will revise the "Last Updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.

18. General

Entire agreement. These Terms, together with the Privacy Policy and any order or plan details, constitute the entire agreement between you and Snapget regarding the Services and supersede prior agreements on the subject.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Notices. We may provide notices to you via email or through the Services. You may contact us at support@snapget.com.

19. Contact Us

If you have questions about these Terms, please contact us at:

Snapget LLC
Irvine, California
Email: support@snapget.com

Get template